Delivery Manager - Infonikka

Vacancy: Delivery Manager

Contact Info

Company:

Infonikka

Contact person:

Akshay G Vyas

Contact phone:

+91.81418.65365

City:

Ahmedabad, India

Working time:

Full-time work

Job purpose

Jitterbit Operations building & deployment

Requirements

Level of education:

Higher education (bachelor)

Experience:

Other requirements:

• Strong hands-on experience on Jitterbit Operations building & deployment
• 2+ years of experience using Windows server and Unix/Linux OS environments
• 2 or more years of experience with Administering and supporting Jitterbit
• 1 or more years of experience with Database and SQL queries
• 1 or more years working knowledge on Web Services [SOAP & REST], JSON, XML, XSLT, XPTH, HTTPS

Responsibilities

• Provide operational monitoring and support for Jitterbit integrations
• Review and diagnose errors in running Jitterbit integrations; take corrective action and/or initiate escalation steps as necessary
• Work with Support leads to deploy Jitterbit Integration applications to Production and Non-Production environments
• Install and configure the Jitterbit platform
• Create scripts to automate and improve support processes
• Manage queue of cases and work with users and other support teams to troubleshoot production issues
• Work with support lead and developers to triage production bugs
• Document support process, standard operational procedures, support reference manuals.

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