Top 4 SalesForce Features that created a Buzz


When it comes to the best cloud-based CRMs, Salesforce is one option that business leaders mostly opt for. Ever since its inception, Salesforce and its services have proven itself time and again. Holding a range of amazing competencies, it has set a strong ground for itself in the business world.

Have you ever wondered, why fortune companies like Spotify, Toyota, Amazon Web Services, rely on Salesforce? If you know the answer, great! And if you don’t, worry not, that’s why we are here today. By the end of the blog, you will know the top 4 Salesforce features that attracted these companies to go with it.

Studies say that, right from 2015 to 2020, cloud computing boosted in a way that it created approximately $389 billion in revenue for Salesforce customers. The growth in Salesforce services has led to the creation of around 1.9 million cloud-related jobs. Surveys have found that more than 80% of top companies use at least one Salesforce application. It is said that this amazing platform is about to generate 3.3 million new jobs by the year 2022.

Did you know?

  • Forbes declared Salesforce as the ‘World’s most innovative company’ for 4 times in a row from 2011-2014
  • Salesforce created the App store (well there is a really interesting back story, google it!)
  • The journey of Salesforce actually began in March 1999

Now we are about to list, some jewels of Salesforce that adds a lot of value to your projects. Let’s see what they are!

Salesforce Mobile

Mobile phones and tablets have become a new source of accessing our projects when we are away from our workplace. It gives you the liberty to stay updated, upload the records in real-time and access securely without any obligation of place and time. This is really an advanced Salesforce trend offering unparallel convenience. All you need to do is get the salesforce mobile app, and you are good to go.

Well-defined e-mail template

Email marketing is something that plays a crucial role in the growth of sales. On average a sales representative sends a number of emails to approach a potential client. Although it is a value-adding entity, it is also time-consuming. But Salesforce with its well-defined e-mail templates makes it easy for you. You can for sure use email templates to increase productivity.


Chatter in Salesforce does this amazing job of merging the social tools that are present on media platforms while staying securely inside Salesforce. It helps the users to communicate in a known way. One can share the conversations while tracking it in the CRM. In the end, we would say that chatter is a key communication platform that will help you drive productivity and enhance creativity.

Salesforce Dashboards

Gather the data, depositing it in the spreadsheets and then turning it into the report is not just a time-consuming process but inefficient too. But Salesforce changes this. It helps you to build a classic salesforce dashboard by merging the data and presenting it into different ways like charts, tables, etc. If you are the one who avoids building a dashboard to provide a graphical view, then you are missing on to one of the most powerful features of Salesforce.

Know more how SalesForce can transform your business.

These were some of the amazing features Salesforce offers to its users. If you too wish to implement any of the mentioned above functionalities, Infonikka can help you.

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