How Salesforce Consultant Can Increase Your Business ROI?

Posted on by Manish
salaesforce consultant can increase roi

How Salesforce Consultant Can Increase Your Business ROI?

Posted on by Manish

Want to implement Salesforce in the best way possible? What is the best way, you ask? The answer is by hiring a Salesforce consulting partner! If you think otherwise, let us explain in detail how the Salesforce consultant helps you increase your business ROI.

The Salesforce era has dawned upon us and it seems as it’s not going to end in the near future. Salesforce professionals have helped a lot of businesses, ranging from small-scale startups to large-scale corporations, in enhancing their business processes. And that’s why Salesforce is considered the world’s #1 CRM system.

  • Salesforce alone acquires around 20% of the CRM market share
  • Around 90% of Fortune 100 companies are using Salesforce apps

Read on to know more about what makes Salesforce the best CRM?

However, most of the companies are just scratching the surface of what they can achieve with Salesforce. Just take a look at this statistic.

  • According to a survey, only 17 % of the users utilize all the features offered by the Salesforce CRM

Although, Salesforce is known for being easy to use and manage. To gain its maximum benefits, we’ll advise you to prefer a Salesforce consulting partner rather than doing it by yourself. And here are the reasons why.

1. Unique Solutions Forged for Your Business:

Due to their years of experience, the Salesforce consulting companies possess top-class Salesforce expertise. The Salesforce consulting partners start with studying your business and current business processes. And then they devise an exclusive Salesforce implementation plan strategy based on your internal business process perspective. This detailed implementation plan is the backbone of your Salesforce setup. And it effectively enhances your business processes.

2. Help You Move Ahead with the Latest Trends:

The Salesforce consulting companies have a team of Salesforce certified professionals who are aware of the latest innovations in Salesforce technology. As they are constantly on top of the latest Salesforce trends, the Salesforce professionals make you aware of those trends and their scope in your business. Which, you never would have known otherwise.

3. Simplifies the Implementation Process:

Even if your business has real-time, complex business processes, the Salesforce consultants can still formulate a simplified Salesforce implementation strategy. As they study your business closely, the Salesforce consulting companies acquire deep business process expertise around your business. This helps them streamline your business processes and simplify the implementation plan. 

4. Save Your Time & Money:

If you don’t want to hire a Salesforce consulting partner, then you’re left with the option of training your own employees in Salesforce. Opting for this will cost the training time to be spent by the employee as well as the training expenses bore by you. And even after spending that many resources, you can’t guarantee a successful implementation. Because your employee doesn’t have the required expertise yet. Thus, by hiring a Salesforce consultant, you’re saving a lot of resources.

All these benefits of hiring a Salesforce consultant lead to an upsurge in your business ROI. By getting already devised exclusive Salesforce solutions, you’re gaining user adoption. By keeping up with the trend, you’re taking advantage of the latest, top-notch technologies. By simplifying the implementation processes, you’re improving business performance. And by saving up resources, you’re positively impacting your ROI.

Now you know why to hire a Salesforce Consulting Company, but who to hire? that still remains a question. Don’t worry, we’ve got the answer for you: Infonikka, one of the best Salesforce services providers in the industry. At Infonikka, we provide expert Salesforce certified professionals and deliver the best Salesforce services.

What Makes Salesforce The Best CRM?

Posted on by Manish
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What Makes Salesforce The Best CRM?

Posted on by Manish

If you don’t know already, let’s first see what exactly is CRM?

CRM system or Customer Relationship Management is a technology that helps businesses improve interactions and build relationships with customers. The CRM platform analyzes and utilizes the company’s data to form insightful reports. The reports generated by CRM even leads to customer acquisition.

How Salesforce comes into the picture?

For the last 8 years, Salesforce is offering the best in the game CRM services to its wide base of clientele. Despite having competitors like Microsoft, Oracle, and SugarCRM, this cloud-based CRM system is dominating the global CRM software market. So much so that, almost 38% of CRM software clients prefer Salesforce CRM over any other CRM solutions. The reason behind Salesforce’s unpreceded success is its amazing features and benefits. Some of which are listed below:

  • Customer Engagement Tools
  • Visual Workflow
  • Efficient Task Management
  • Collaboration Tools
  • Reliable Analytics
  • Mobile-Ready Dashboard
  • Marketing Leads Monitoring
  • Social Media Integration
  • Sales Lead Monitoring
  • Sales Forecasting

However, almost every other CRM system provides features that are similar to the ones listed above. So, if you’re wondering what exactly makes Salesforce the best CRM solution in the industry, here’s the answer:

  1. Ease of use: The simplified interface and uncluttered design make the Salesforce CRM system extremely easy to use. As a result, if you’re an expert developer or even a non-tech savvy businessman, you can easily make the best out of Salesforce.
  2. Dynamic customizability: Out of all the CRM platforms, Salesforce is the most customizable. According to your organization’s needs, you can choose a pricing plan; Salesforce professional edition (for large organizations) or Salesforce for startups. Even the modules and fields on the dashboard can be customized to suit your requirements.
  3. Assisting user community: Over the years, Salesforce has developed a vast user community that helps you out if you face any issues. You can seek any kind of Salesforce-related help through community forums, blogs, and even YouTube videos.
  4. Convenience: As Salesforce is a cloud-based CRM system, it is accessible to you anytime, anywhere. This extensive CRM platform is also available as a mobile application so it can be operated on desktops, tablets, and mobiles. Basically, you just need a smartphone with internet to access Salesforce CRM software.
  5. Reliable support: Salesforce has been thriving all these years because of its unmatched customer support. From guiding you through the pricing plans to helping you customize your dashboard; they make your transition to the CRM system effortless.
  6. World-class service providing partners: If you don’t have enough time and resources to spend on implementing Salesforce, don’t worry. There are various excellent Salesforce services providers that can help you streamline the process of implementation and integration of Salesforce.

Salesforce CRM software, with all the aforementioned factors, rules the CRM market and will continue to do so in the near future. If you want to harness the best out of the Salesforce CRM platform, join hands with infonikka – the best Salesforce services provider.

Top 4 SalesForce Features that created a Buzz

Posted on by Manish
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Top 4 SalesForce Features that created a Buzz

Posted on by Manish

When it comes to the best cloud-based CRMs, Salesforce is one option that business leaders mostly opt for. Ever since its inception, Salesforce and its services have proven itself time and again. Holding a range of amazing competencies, it has set a strong ground for itself in the business world.

Have you ever wondered, why fortune companies like Spotify, Toyota, Amazon Web Services, rely on Salesforce? If you know the answer, great! And if you don’t, worry not, that’s why we are here today. By the end of the blog, you will know the top 4 Salesforce features that attracted these companies to go with it.

Studies say that, right from 2015 to 2020, cloud computing boosted in a way that it created approximately $389 billion in revenue for Salesforce customers. The growth in Salesforce services has led to the creation of around 1.9 million cloud-related jobs. Surveys have found that more than 80% of top companies use at least one Salesforce application. It is said that this amazing platform is about to generate 3.3 million new jobs by the year 2022.

Did you know?

  • Forbes declared Salesforce as the ‘World’s most innovative company’ for 4 times in a row from 2011-2014
  • Salesforce created the App store (well there is a really interesting back story, google it!)
  • The journey of Salesforce actually began in March 1999

Now we are about to list, some jewels of Salesforce that adds a lot of value to your projects. Let’s see what they are!

Salesforce Mobile

Mobile phones and tablets have become a new source of accessing our projects when we are away from our workplace. It gives you the liberty to stay updated, upload the records in real-time and access securely without any obligation of place and time. This is really an advanced Salesforce trend offering unparallel convenience. All you need to do is get the salesforce mobile app, and you are good to go.

Well-defined e-mail template

Email marketing is something that plays a crucial role in the growth of sales. On average a sales representative sends a number of emails to approach a potential client. Although it is a value-adding entity, it is also time-consuming. But Salesforce with its well-defined e-mail templates makes it easy for you. You can for sure use email templates to increase productivity.

Chatter

Chatter in Salesforce does this amazing job of merging the social tools that are present on media platforms while staying securely inside Salesforce. It helps the users to communicate in a known way. One can share the conversations while tracking it in the CRM. In the end, we would say that chatter is a key communication platform that will help you drive productivity and enhance creativity.

Salesforce Dashboards

Gather the data, depositing it in the spreadsheets and then turning it into the report is not just a time-consuming process but inefficient too. But Salesforce changes this. It helps you to build a classic salesforce dashboard by merging the data and presenting it into different ways like charts, tables, etc. If you are the one who avoids building a dashboard to provide a graphical view, then you are missing on to one of the most powerful features of Salesforce.

Know more how SalesForce can transform your business.

These were some of the amazing features Salesforce offers to its users. If you too wish to implement any of the mentioned above functionalities, Infonikka can help you.

Boost your Customer Retention with Salesforce

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Boost your Customer Retention with Salesforce

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With aggressive competition in the marketplace and customers that are disposed to change their minds

Continue reading “Boost your Customer Retention with Salesforce” →

How Salesforce can transform your business?

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How Salesforce can transform your business?

Posted on by admin

Salesforce is a cloud-based CRM that can transform your business relationships and simplify the working lives of your team. On an average, customers using Salesforce CRM have seen 38% faster decision-making, a 25% increase in revenue, and a 35% jump in customer satisfaction. The depth of functionality and ease of use are the primary reasons why organizations big and small rely on Salesforce. This infographic explores how Salesforce will help you boost your organizational effectiveness & customer experiences. Know more about our Salesforce Services at https://infonikka.com/salesforce-consulting/ or contact our marketing experts at marketing@infonikka.com